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Privacy policy

Clearion Water Technologies
A Product Brand of Chandler Systems, Inc.
Effective Date: November 4, 2026
1. Introduction
Clearion Water Technologies ("Clearion," "we," "us," or "our") is a product brand of Chandler Systems, Inc. ("Chandler Systems").
We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how Chandler Systems collects, uses, discloses, retains, and protects personal information obtained through https://clearionwater.com/ (the "Website").
This Privacy Policy applies to visitors who browse our Website, submit inquiries, or otherwise communicate with us through the Website.
2. Information We Collect
Information You Voluntarily Provide
When you complete our Website's contact form, we collect the information you provide, which may include:
  • Name: To identify you and address your inquiry.
  • Email Address: To communicate with you and respond to your request.
  • Phone Number: To contact you regarding your inquiry.
  • Additional Information: Any information you voluntarily include in a message or inquiry.
We encourage visitors not to submit sensitive personal information, such as Social Security numbers, financial account information, or medical information, through our contact form.
Information Collected Automatically
When you visit the Website, certain technical information may be collected by our hosting provider, website software, or other technologies, including:
  • Internet Protocol (IP) address.
  • Browser type and device information.
  • Operating system.
  • Pages visited and general website activity.
  • Referring websites.
  • Dates and times of visits.
  • Cookie identifiers or similar technical information, where applicable.
The specific information collected automatically depends on the technologies configured on our Website.
3. How We Use Personal Information
We use personal information for purposes reasonably related to operating our Website and responding to inquiries, including:
  • Responding to contact form submissions.
  • Providing requested product and service information.
  • Answering technical or customer service questions.
  • Communicating with customers, prospective customers, dealers, distributors, and business partners.
  • Coordinating requested follow-up assistance.
  • Maintaining the functionality, security, and performance of the Website.
  • Maintaining appropriate business records.
  • Complying with applicable legal obligations.
  • Protecting our business, customers, and Website against misuse, fraud, or unauthorized activity.
Submitting a contact form does not, by itself, constitute consent to receive promotional text messages, automated marketing calls, or marketing emails where separate consent is required by law.
If we engage in additional marketing activities involving personal information, we will provide applicable disclosures and choices as required by law.
4. How We Share Information
Chandler Systems may disclose personal information when reasonably necessary for the purposes described in this Privacy Policy.
Recipients may include:
Authorized Company Personnel: Employees or representatives of Chandler Systems responsible for responding to inquiries, providing support, or managing relevant business operations.
Service Providers: Companies providing website hosting, form processing, email delivery, information technology, security, or other operational services on our behalf.
Authorized Dealers and Business Partners: Where appropriate and consistent with the purpose of your inquiry, information may be shared with a relevant dealer or business partner to facilitate requested assistance.
Legal and Regulatory Authorities: We may disclose information when required by applicable law, legal process, or governmental request, or when reasonably necessary to protect legal rights, safety, or security.
Business Transactions: Information may be transferred in connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable law.
Any sale of personal information, sharing for cross-context behavioral advertising, or other regulated disclosure must be separately evaluated and disclosed as required by applicable law.
5. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to support essential website functions, maintain security, remember preferences, or measure website performance.
Some technologies may be operated by third-party service providers.
The categories of cookies and tracking technologies actually used depend on the Website's configuration.
Where required by applicable law, we will provide appropriate notice, consent mechanisms, or opt-out choices for nonessential tracking technologies.
Visitors may also manage or block certain cookies through their browser settings, although doing so may affect Website functionality.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
Access to personal information should be limited to personnel and service providers with a legitimate business need.
Despite reasonable safeguards, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, fulfill legitimate business purposes, maintain appropriate records, comply with legal obligations, and resolve disputes.
Retention periods may vary depending on the type of information, its purpose, and applicable legal requirements.
When personal information is no longer reasonably necessary, we take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable recordkeeping obligations.
8. Your Privacy Rights and Choices
Depending on your state or country of residence and applicable law, you may have certain rights regarding your personal information, including the right to:
  • Request access to personal information maintained about you.
  • Request correction of inaccurate information.
  • Request deletion of personal information, subject to applicable exceptions.
  • Opt out of certain processing activities, where applicable.
  • Withdraw consent where processing relies on consent.
  • Exercise other privacy rights provided by applicable law.
You may submit a privacy-related request using the contact information in Section 13.
We may request information reasonably necessary to verify your identity and process your request. We will respond in accordance with applicable legal requirements.
Additional state-specific notices, rights, or request procedures may be required depending on Chandler Systems' operations and the laws applicable to particular visitors.
9. Third-Party Websites
Our Website may contain links to websites operated by dealers, distributors, manufacturers, or other third parties.
We do not control the privacy practices or content of independent third-party websites.
We encourage visitors to review the privacy policies of third-party websites before providing personal information.
10. Children's Privacy
The Clearion Water Technologies Website is intended for adults 18 years of age or older.
Our Website is not designed, marketed, or directed toward individuals under 18 years of age.
We do not knowingly solicit or intentionally collect personal information from individuals under 18.
If we become aware that we have collected personal information directly from an individual under 18, we will take reasonable steps to delete that information, subject to applicable legal obligations.
By submitting personal information through our contact form, you represent that you are at least 18 years of age.
11. International Visitors
The Website is operated by a United States-based company.
If you access the Website from outside the United States, information submitted through the Website may be processed or stored in the United States or other locations where our service providers operate.
Privacy protections and legal requirements may differ by jurisdiction. Where applicable, we will comply with requirements governing international data transfers and processing.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in Website functionality, business operations, information practices, or applicable laws.
Updates will be posted on this page with a revised effective date.
Where required by law, we will provide additional notice or obtain consent before implementing material changes.
13. Contact Information
For questions about this Privacy Policy or requests concerning your personal information, please contact:
Chandler Systems, Inc.
Clearion Water Technologies
710 Orange Street
Ashland, OH 44805
United States
Phone: 855-250-6357
Website: https://clearionwater.com/